Absa
SystemicLogic
Contingent Workforce Decision Enablement Office
Data as at {{ asAt }} · Near real-time
View as
{{ personaDesc }}
{{ scopeNote }}
Needs attention
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{{ k.value }}
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Contingent spend trend

{{ rangeLabel }} · ZAR millions
{{ g.label }} {{ p.m }}
{{ tip.t }} · {{ tip.v }}

Supplier distribution

{{ s.name }} · {{ s.pct }}% of spend {{ donutTop }}% TOP 5 SPEND SHARE
{{ l.name }} {{ l.pct }}%

Requisition pipeline

{{ funnelTotal }} open
{{ f.stage }}
{{ f.n }}

Contract expiry calendar

next 6 months
{{ e.n }}
{{ e.m }}

Key risks

{{ r.sev }}
{{ r.t }}
{{ r.d }}

Headcount by business unit

{{ b.label }}
{{ b.val }}

Transformation snapshot

of managed spend
{{ t.label }}{{ t.pct }}%
B-BBEE L1–2 target 80% · tracking +0.9pts QoQ

Rate governance & savings

{{ adherence }}% rate-card adherence
Savings delivered YTD{{ savingsYtd }}
{{ s.src }}{{ s.v }}
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Cycle times vs target

working days · marker = target
{{ c.m }}
{{ c.days }}d / {{ c.target }}d
Primary bottleneck: hiring-manager approval — 11 requisitions waiting > 5 days

Open demand by role family

requisitions
{{ b.label }}
{{ b.n }}

Demand disposition

{{ dispTotal }} closed unfilled · 12m
{{ d.label }}{{ d.n }}
Cancelled and expired demand reviewed monthly to refine forecasting

Conversion opportunities

long-tenure → permanent
{{ c.role }}
{{ c.worker }} · {{ c.buName }} · {{ c.tenure }} tenure
{{ c.saving }}/yr
Estimated annual saving vs contingent rate; subject to business case

Demand by location

open roles
{{ l.loc }}
{{ l.n }}

Open requisitions

Showing {{ dReqCount }} of {{ dOpenTotal }} open requisitions · sorted by age
Req Role Business unit Stage Shortlisted Age (d) Priority Supplier
{{ r.id }} {{ r.role }} {{ r.buName }} {{ r.stage }} {{ r.short }} {{ r.age }} {{ r.prio }} {{ r.sup }}
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Candidate status

live pipeline
{{ s.stage }}
{{ s.n }}

Onboarding blockers

starts at risk
{{ o.sev }}
{{ o.blocker }}
{{ o.worker }} · {{ o.role }} · {{ o.buName }} · start {{ o.start }}

Action log — items requiring intervention

{{ crcActionCount }} open · each with named owner & escalation rule · export log
Ref Action Subject BU Owner Age / SLA Escalation Severity
{{ a.ref }} {{ a.item }} {{ a.who }} {{ a.buName }} {{ a.owner }} {{ a.age }} / {{ a.sla }} {{ a.esc }} {{ a.sev }}
RAG thresholds drive alerting; each item carries an owner and escalation rule so issues are resolved, not only reported.
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Baseline to current position

YTD managed spend · ZAR · axis truncated to show savings steps
{{ w.disp }}
{{ w.label }}

Benefit split

Realised savings and cost avoidance reported separately
Realised savings{{ vRealised }}
Cost avoidance{{ vAvoidance }}
Each benefit is logged as a value case in the contingent-workforce savings bank with Finance validation.

Savings bank — value cases

{{ vCaseCount }} logged · source, evidence, Finance validation, recurrence & owner
Case Source of saving Description BU Value Type Recurrence Owner Finance validation
{{ c.id }} {{ c.src }} {{ c.desc }} {{ c.buName }} {{ c.v }} {{ c.kind }} {{ c.rec }} {{ c.owner }} {{ c.val }}

Benefit realisation KRIs

Absa Change Risk domain · value creation & non-financial benefit
{{ k.id }} {{ k.rag }}
{{ k.val }}
{{ k.title }}
{{ k.bands }}
Realisation rates derived from PlanEx / Quantive benefit modules; automated monthly against Change Risk appetite thresholds.
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Quality dimensions

{{ d.name }}{{ d.pct }}%

Reconciliation between systems

{{ r.pair }}{{ r.matched }}% · {{ r.breaks }} breaks
Daily reconciliation across CCW, Workday, billing files and Finance

Invoice-mismatch causes

{{ m.cause }}
{{ m.n }}

Supplier data-quality passport

live score per supplier · export
Supplier Completeness Dup rate Doc acc. Skills acc. Rate quality Invoice acc. Correction (d) Passport score
{{ p.name }} {{ p.completeness }}% {{ p.dupRate }}% {{ p.docAcc }}% {{ p.skillsAcc }}% {{ p.rateQ }}% {{ p.invAcc }}% {{ p.turnaround }}
{{ p.score }}
Passport scale: ≥ 90 healthy · 80–89 monitor · < 80 data-quality remediation plan required.

PlanEx data quality score

{{ crDqs.rag }}
{{ crDqs.desc }}
{{ crDqs.val }}%
Change Risk KRI 14 · scoring bands
{{ b.label }} {{ b.range }}

PlanEx field completeness

DQS roll-up of individual field checks
{{ f.field }}{{ f.pct }}%
Field-level completeness (has_* checks) feeds the overall PlanEx Data Quality Score used for execution oversight.
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Capability by role family

matrix completeness · validation · drift
Role family Skills matrix Validated Role drift
{{ f.fam }} {{ f.matrix }}% {{ f.validated }}% {{ f.drift }}
Drift = assignments diverging from the approved role catalogue / Absa job architecture.

Contractor performance & extension

{{ f.rating }}
{{ f.role }} — {{ f.ext }}
{{ f.worker }} · {{ f.buName }}

Role drift against approved catalogue

alignment to Absa job architecture · export
Role in use BU Issue Catalogue mapping Severity
{{ d.role }} {{ d.buName }} {{ d.issue }} {{ d.catalogue }} {{ d.sev }}
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Portfolio & project performance

PlanEx / Book of Work reconciled against VMS assignments · export
Project BU Phase Resourcing (filled / demand) Utilisation Delivery Dependency RAG
{{ p.name }} {{ p.buName }} {{ p.phase }}
{{ p.filled }} / {{ p.demand }}
{{ p.util }}%
{{ p.delivery }}%
{{ p.dep }} {{ p.rag }}

Resource concentration

share of active human capital by programme
{{ c.label }}
{{ c.pct }}%

Strategic alignment — PlanEx pillars

projects contribute to multiple pillars & sub-objectives — counts overlap and do not sum to {{ pillarPortfolio }}
{{ p.pillar }}
{{ p.projects }} of {{ pillarPortfolio }} projects contribute · {{ p.share }}%
{{ s.label }}{{ s.n }}
Number = projects reporting a contribution to each sub-objective; bar = delivery-health of that contribution. A project commonly reports against several pillars at once. On track ≥65% Monitor 45–64% Attention <45%

Change execution KRIs

Absa Change Risk domain · automated against RAG appetite thresholds
{{ k.id }} {{ k.rag }}
{{ k.val }} {{ k.title }}
{{ k.desc }}
{{ k.bands }}{{ k.source }}
{{ k.label }}
{{ k.value }}
{{ k.sub }}
AI-derived insight

Forecast demand by role family

current vs next-quarter projection
{{ f.fam }}{{ f.now }} → {{ f.proj }} ({{ f.delta }})
Dark = current demand · light = projected. Presented as options and recommendations with human-in-the-loop review.

Succession & continuity exposure

critical contingent roles
Role BU Criticality Coverage Risk
{{ s.role }} {{ s.buName }} {{ s.crit }} {{ s.coverage }} {{ s.risk }}

Detected anomalies & recommended actions

model confidence shown · decisions remain with the accountable stakeholder
{{ a.type }} {{ a.conf }}% confidence
{{ a.detail }}
↳ {{ a.rec }}
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Query volumes by topic

this month · SLA met per topic
{{ t.topic }}
{{ t.n }} {{ t.sla }}%

Ticket volume trend

last 6 months
{{ g.label }} {{ p.m }}

Root-cause categories

{{ r.cause }}
{{ r.pct }}%

Recurring themes → improvements

{{ r.theme }}
↳ {{ r.action }}
{{ r.n }}
Themes feed the continuous-improvement backlog reviewed at the monthly service review.

Change-related incidents (ServiceNow)

Absa Change Risk domain · post-implementation quality KRIs
{{ k.val }}
{{ k.id }}{{ k.rag }}
{{ k.title }}
{{ k.desc }}
thresholds {{ k.bands }}
Incidents linked to post-implementation changes via Change request IDs; measures the quality of change delivered into production.

Governance & control framework

Agreed metric definitions, documented sources and lineage, version control, role-based access, reconciliation and sign-off — what is agreed and how Absa manages it.
Definitions {{ govVersion }} · all controls active
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Control status

{{ c.control }}
{{ c.detail }}

Data sources & lineage

Absa retains data ownership
System Role in the model Refresh
{{ l.system }} {{ l.role }} {{ l.refresh }}

Change Risk KRI framework — control effectiveness & appetite

RiskX KRI Automation Toolkit · Change Risk domain
{{ crControlEff.title }}{{ crControlEff.rag }}
{{ crControlEff.desc }}
{{ crControlEff.val }}thresholds {{ crControlEff.bands }}
Overall KRI RAG status{{ crOverall.status }}
Residual-risk position rolled up across the automated KRI set
Target
{{ crOverall.target }}
Limit
{{ crOverall.limit }}
Risk-appetite metric Current Green Amber Red RAG
{{ a.metric }} {{ a.cur }} {{ a.green }} {{ a.amber }} {{ a.red }}
Appetite thresholds agreed with Absa; breaches trigger governance escalation at the monthly Change Risk forum.

Metric definitions register

agreed definitions, source, owner & version
Metric Definition Source Owner Refresh Version
{{ m.metric }} {{ m.def }} {{ m.source }} {{ m.owner }} {{ m.refresh }} {{ m.ver }}
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Supplier scorecards — Q2 2026

8 active of 24 panel suppliers · against agreed SLA & scorecard criteria
Supplier Tier B-BBEE Response (h) Submission quality Shortlist conv. Int. → offer Fill ratio Compliance acc. Invoice acc. Breaches Score
{{ s.name }} {{ s.tier }} {{ s.bbbee }} {{ s.resp }} {{ s.subQ }}% {{ s.shortlist }}% {{ s.intOffer }}% {{ s.fill }}% {{ s.compAcc }}% {{ s.invAcc }}% {{ s.breaches }}
{{ s.score }}
Scorecard scale: ≥ 85 preferred · 75–84 acceptable · < 75 remediation plan required. Breaches shown for Q2 2026.
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Spend by business unit

June 2026
{{ b.label }}
{{ b.v }}

Daily-rate distribution

active assignments
{{ d.n }}
{{ d.band }}
Median rate R6,850/d · avg supplier markup 14.2% · outliers > R10k/d reviewed monthly

Savings delivered

YTD FY26
{{ s.src }}{{ s.v }}
Total {{ spSavingsTotal }} · 2.1% of managed spend

Markup by supplier

actual vs agreed · marker = agreed
{{ m.name }}
{{ m.act }}% / {{ m.agr }}%
Panel average 14.2% · contractual cap 18% · suppliers above agreed markup flagged for review

Rate-card exceptions

{{ rateCount }} shown of 61 active · sorted by variance
Worker Role Business unit Supplier Rate card Actual Variance Status
{{ r.id }} {{ r.role }} {{ r.buName }} {{ r.sup }} {{ r.card }} {{ r.actual }} {{ r.var }} {{ r.status }}

PO burn against budget

committed budget · YTD burn
{{ p.po }}
{{ p.burned }} / {{ p.budget }}
POs above 90% burn are flagged for top-up or reforecast to prevent start blocks.

Billing & invoice exceptions

{{ billingTotal }} open
{{ b.type }} {{ b.n }}
GRV failures and disputes reconciled weekly against supplier billing files and Finance.
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Control completeness

active workers
{{ c.name }}{{ c.pct }}% · {{ c.out }} open

Section 198A tenure register

Showing {{ tenureCount }} of 128 · threshold 24 months · view full register
Worker Role BU Supplier Tenure Assignment end Risk
{{ t.id }} {{ t.role }} {{ t.bu }} {{ t.sup }} {{ t.months }}m {{ t.end }} {{ t.risk }}

Offboarding & access removal

{{ o.sev }}
{{ o.item }}
{{ o.id }} · open {{ o.days }} days

Worker classification exceptions

{{ c.sev }}
{{ c.flag }}
{{ c.id }} · {{ c.buName }} · action: {{ c.action }}
Reviewed monthly with Group HR and Employment Legal

Off-process spend

R3.8M in Q2
{{ o.desc }}
{{ o.ref }} · {{ o.buName }} · {{ o.status }}
{{ o.v }}
{{ k.label }}
{{ k.value }}
{{ k.sub }}

B-BBEE Level 1–2 spend share

last 12 months · target 80%
{{ g.label }}% target 80% {{ p.m }}
{{ tip.t }} · {{ tip.v }}

Spend by ownership

of managed spend
{{ o.label }}{{ o.pct }}%
Candidate pipeline diversity tracked where lawful and appropriate: 63% of shortlisted candidates from designated groups

Panel by B-BBEE status

active suppliers this quarter
Supplier B-BBEE level Ownership Headcount Spend share Share of managed spend
{{ s.name }} Level {{ s.lv }} {{ s.own }} {{ s.hc }} {{ s.spendShare }}%
{{ k.label }}
{{ k.value }}
{{ k.sub }}

Demand outlook — active assignments

filled positions · dashed = projected from known demand and repeat-role trends
{{ g.label }} {{ p.m }} PROJECTED
{{ tip.t }} · {{ tip.v }}

Known upcoming demand

from project pipeline
{{ u.proj }}
{{ u.buName }} · from {{ u.start }}
{{ u.roles }} {{ u.conf }}

Scarce skills watchlist

time to fill, days
{{ s.skill }}
{{ s.open }} open roles
{{ s.ttf }}d {{ s.trend }}

Repeat-role trends

last 12 months
{{ r.fam }}{{ r.reqs12m }} reqs · {{ r.repeat }}% repeat
High repeat rates are candidates for pre-approved role profiles and talent pooling

Q2 2026 audit & governance pack

Structured evidence pack for internal audit, compliance and CRC governance · compiled from VMS system of record with finance reconciliation
6 of 8 sections complete
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{{ a.s }}
{{ a.status }}
{{ a.d }}
{{ a.items }} items updated {{ a.upd }}

Governed reporting calendar

scheduled report packs alongside the live dashboards
Report pack Cadence Next due Owner Status
{{ p.pack }} {{ p.cadence }} {{ p.next }} {{ p.owner }} {{ p.status }}
{{ drillTitle }}
Drill-down · {{ drillNote }}
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{{ c }}